There may be many providers of AV equipment rental services out there, but needless to say, not all of these companies can give you a clear, precise, and straightforward service that suits your requirements. Some providers may not have the best equipment, whilst some may claim that they have the equipment for a large event but end up disappointing you when the day comes with their mediocre and low-end equipment. Choosing the right AV equipment rental company can be doubly hard if you aren’t quite sure what kind of AV equipment you need – do you need just the basics, or do you need something more complex? Only an excellent rental company can provide you with the right answers and advice. So how then can you properly choose the best AV equipment rental company for your needs? Let’s find out.
The basic criteria
Since there are many rental companies, you need to set basic criteria to narrow your list down. For instance, the AV equipment rental provider should be stable enough; it pays if they have years of experience in the business and already have a solid client or customer base. They should also have a good vision for the kind of service they provide, and they should have an experienced and skilled team as well.
How to choose the proper company:
Decide on their qualifications and check out reviews
Once you have a prospective list of providers, it’s time to check out their qualifications and assess reviews and testimonials. You can get plenty of information about a company’s services through the Internet, and you can even ask for references and get in touch with them yourself.
Another determining factor when it comes to choosing the proper AV equipment rental service is its on-site availability. Will the company provide you with assistance at your event with a skilled and qualified technician or expert? They should also be available not just during your event but before and after so you can ensure that everything goes as smoothly as possible and you’re not left hanging. The team or person should be able to sufficiently handle any issues or emergencies, and they should be ready to tackle whatever changes may come up as well.
All-around support and assistance
The AV equipment rental provider should be willing to provide you with all-around support and assistance, and this means prioritising your needs from beginning to end. They should be willing to meet and discuss things with you beforehand to assess your requirements and help you with various AV equipment decisions, and they should also show their commitment by answering emails or phone calls as promptly as possible. If the AV hire service can provide you with your own project manager, this is even better as the person can serve as your point of contact at any time.
The best equipment available
Of course, the AV equipment rental company should provide you with the best equipment they have available. It would also be better if they can be the single source of equipment – which means that they have all the equipment you need. If they have to subcontract with another company to give you the equipment you require, this may be alright as long as you check the other company and vet them as well.