Despite the barriers presented by Covid-19, Copacetic Business Solutions have achieved the international quality management standard, ISO9001: 2015, during the lockdown period.
The global Quality Management Standard recognises the effectiveness of the organization’s services in HR & Employment Law Advice and demonstrated commitment to continually improvement.
Dylan Loughlin, Director of Copacetic said; “As Human Resources Consultants, we are regularly advising our clients to improve internal processes which increase staff responsibility, commitment & motivation. I am delighted therefore that we have met the requirements of this international standard, which demonstrates our own commitment to quality and process improvement.”
The ISO9001:2015 certification is a long and on-going process, which Copacetic initiated at the beginning of the year. However, much of the external auditing took place over the lockdown period.
“Covid-19 has forced us all to look at the nature of how we conduct business. At Copacetic, we utilised the ISO9001:2015 standard as a business improvement tool to build resilience and sustainability within our organization. I would encourage all organizations to take a proactive approach to process improvement which can help cut costs and improve on productivity.”
For assistance with your own internal process improvement and resilience building, Copacetic Business Solutions are offering a free audit through their ‘Copacetic Check-up’ service to get you started.”
