ESO is improving community health and safety on a global scale this Emergency Services Day. The US software firm which has selected Belfast as its first European base improves community health and safety across North America. ESO specialises in harnessing data to identify insights and trends that can empower emergency services to deliver better patient care, ensure provider well-being, and improve operational efficiency.
ESO’s Belfast based engineering centre plays a crucial role in delivering these services largely in the areas of development and design. The Belfast operation has been a key part of ESO’s growth over the last three years, with global customers reaching the thousands making it the largest software company providing data to emergency services.
Russell Beggs, Vice President of Engineering and ESO in Belfast said: “As part of UK Emergency Services Day, we’re recognising the team at our Belfast hub and the work we’re doing locally which is having a hugely positive impact globally. Developing an ESO base in Belfast has supported us to define our position as a market leader in delivering innovative software and data insights for first responders and frontline workers.”
In ongoing efforts to support local communities and improve patient outcomes across the globe, ESO’s customers in Baton Rouge, Louisiana, America recently announced a crucial two-way patient data sharing agreement between a key hospital system and Emergency Medical Services (EMS).
Under the agreement EMS personnel can share information electronically to Emergency Department physicians with accurate data on medication and procedures that patients require prior to arrival, in efforts to work as quickly as possible to save lives.
International expansion is high on the agenda of ESO’s growth strategy over the next few years, which will include further investment in Northern Ireland and the UK.


