There’s a huge difference between what one of the top web design companies can do for your website, brand, and image, and what an average web design company can do.
If you have the budget to work with one of the best agencies, you always should.
This doesn’t make choosing a web design company that’s going to be the right fit for you any easier though.
To help you find that perfect match, here are some of the common traits top web design companies typically share:
Social proof and customer testimonials
Social proof is one of the most powerful online marketing techniques. If you can see a company is being recommended and validated by influencers or large numbers of happy customers, it’s going to sway your decision.
You’ll usually see client testimonials on a web design company’s homepage. If not, you should ask them about some of the clients they’ve worked with. It’s that important.
An impressive portfolio
Testimonials and social proof are one thing, seeing the quality of the work for yourself is another.
Web design is visual, it’s common practice to see an agency’s portfolio of work being displayed. Take a good look at their recent jobs and see how well they line up with what your vision of your site is.
Great communication
It takes two to end up with a web design that you’re happy with. The web design agency, and you.
Good communication is vital to just about any design task. You’ll either have a good idea of what you want and need to communicate that back and forth, or you’ll hand creative freedom over to the designer.
Even when handing over freedom to a designer, it’s important they keep you updated so you don’t end up with an unwanted shock with the final design.
Flexibility
Communication is going to fall on deaf ears if the designers you’re talking to are not willing to be flexible.
Few design tasks go from idea to finished design without a few changes in direction along the way. It’s your job as the client to speak up whenever you want to be heard, and it’s the web design agency’s job to listen and make those changes.
Excellent Design Skills
If you’ve already read through a bunch of glowing reviews and been wowed by their portfolio, it’s safe to say they have some highly skilled designers.
It doesn’t harm to ask about their qualifications and the software they use if you have some web design knowledge yourself.
A lot of agencies will be willing to mock up some rough outlines and ideas too if you ask.
An Aftercare Promise
There are few worse feelings than cutting ties with a design company after a project is finished. Signing off on new web design should always be done with the proviso that there is a time frame in which you can go back and ask for any changes that are necessary.
A design might look great and function perfectly when tested by a handful of people. The real test comes when you have traffic flowing through your site every day.
Any of the top design companies should be happy to make any changes within the days, or weeks following your new web design going live.


