It’s a long way from the Philippines to Co Tyrone – and for one young woman in Dungannon, the move is already paying off.
Mary Ann Plan (26) came to Northern Ireland two years ago after her husband, who’s a butcher, secured a job.
She’s now a Shift Manager at McDonald’s in Dungannon while completing an apprenticeship with the company.
The 26-year-old started work at McDonald’s in March 2024 and signed up to its apprenticeship programme in August.
Having completed Level Two last September, she’s now working towards Level Three.
“When they told me about the apprenticeship programme I jumped at the chance because it’s a great opportunity,” she said.
“It is teaching me about McDonald’s and hospitality services and I’m enjoying the journey.”
As part of the scheme, Mary Ann receives regular support and assessment from trainer Claire Duncan, who visits once a month.
She is also completing assignments and working towards NVQ qualifications in English, Maths and ICT alongside her day-to-day role.
Mary Ann said the apprenticeship has already helped her progress within the restaurant.
“I went from Crew Member to Crew Trainer, then Area Leader, before becoming Shift Leader last December,” she said.
“The apprenticeship has given me the opportunity to progress with my career by helping me work my way up the ranks.
“It has also helped me with my confidence.”
Before joining McDonald’s, Mary Ann, who studied hospitality management at university, worked in several restaurants in the Philippines.
Now living in Dungannon, she works full time, five days a week, and said the apprenticeship has fitted around her schedule because training is incorporated into her rota, thanks to her bosses.
“My managers, Gillian and Olivia, are very supportive,” she said.
Mary Ann said the workplace culture has helped her settle in since moving to Northern Ireland.
“I like the inclusivity and the friendly, helpful working environment here,” she said.
“They have zero tolerance when it comes to bullying and harassment, which is great.
“There’s a real sense of equality and diversity and I’ve always felt very welcome among my co-workers.”
She also highlighted the support of Franchisee Nicola Finlay, describing her as an inspiration.
“She always asks how I’m doing in my apprenticeship and if I need more support or help,” Mary Ann said.
“She’s an excellent role model because she’s the only female Franchisee in Northern Ireland and it’s good that she’s supporting other women move up.”
Franchisee Nicola said she was proud of Mary Ann’s progress and she added that apprenticeships play a key role in helping staff build long-term careers.
“I’m incredibly proud of Mary Ann and everything she’s achieved since joining our team,” she said.
“She has shown real commitment and determination and it’s exactly why the apprenticeship scheme is so important.
“It gives people the training, confidence and recognised qualifications to develop, progress and build a career.”
Mary Ann believes McDonald’s is a good employer, particularly for people trying to build a career while training.
“They work around your availability and they are really accommodating,” she said.
“In addition to the apprenticeship, it’s such a friendly environment for new people.
“I’ve also heard that if you work hard your career can go far in McDonald’s.”
