5 Things You Need to Know Before Starting a Courier Service Business

Setting up your own courier service can be a very profitable business when done in the correct way, and it can be a great side hustle or a lucrative full-time job. With more of us purchasing products online than ever before, courier delivery services are very popular and are an in-demand business in the UK at the moment.

If you prefer the side hustle approach, you will be spoilt for options from parcel delivery with Amazon to food delivery with Uber Eats. For food delivery, Uber Eats insurance can be purchased as a top-up on your standard policy with some insurance companies, but not all. Best to check with your insurance provider, as they should give you the best advice on the necessary cover to get your side hustle off to a start.

However, there are many things that you need to think about and consider before setting up your new courier business, like having a route planning app for delivery drivers so that you can make the most out of the opportunity. If you like the idea of being your own boss and are prepared to put the work in, then the courier service industry may be perfect for you. Whether you have already been employed by a courier service business, or you are new to the industry, there are a few logistical and practical considerations you must heed beforehand. To make the start-up process even easier for you, we have put together all the information you need to know to make it a success.

Reliable Vehicle

It is essential that you have a reliable vehicle that you can use for your courier service business, as the last thing you want is for your vehicle to break down halfway through the day with parcels still to deliver. The problems that you will be faced with if you don’t have a reliable vehicle that you can use are endless, so it is worth spending a bit more money on your vehicle to ensure it is reliable.

You don’t necessarily need a van for a courier service business, but the more deliveries you can fit into one load the more cost- and time-efficient it will be for you.

However, it is crucial that whatever vehicle you have, it can get you around your delivery routes without any issues.


Before you are up and running as a courier service business, you will need to get insurance that covers you for every eventuality. There are a few different types of insurance you should take out, from insurance for your vehicle, to liability insurance, to goods in transit insurance. This is crucial, as not being insured when something goes wrong may result in a hefty bill and customer complaints if you break an item while you are delivering it.

You can get courier insurance to suit your particular needs online at Quotezone, where they will find the best deals for you. Their free online search comparison site can help you save both time and money when searching for courier business insurance. Start-up costs for a courier business are considerably lower than many other businesses, so it is worth spending more money on your insurance and then you can rest assured that you are covered for any issues that may arise.

Payment Rates

If you are new to the courier service business you may be unsure how much you can reasonably charge customers for your services. However, your prices will reflect the service you provide and the competition you are up against in the local area. It is important that you are aware of how much your monthly expenses amount to so that you know how much you need to earn in order to make a profit.

You should consider your location when it comes to pricing too, and what courier service businesses charge per job generally, rather than an hourly rate. You should factor in how much it will cost you in fuel and time, before coming up with the price. It is important that you charge a reasonable rate that isn’t too low, but that you don’t charge too much, or this may put off potential customers.

It Won’t Be Easy

Starting your own business is an exciting project, but it also isn’t always easy, especially in the early days. A business takes a lot of time and effort in order to make it a success, and unfortunately you won’t become a multi-national company overnight. Therefore, it is important that you are prepared for the task ahead of you and understand that it may take some time before you can consider it a success.

Embrace Complaints

While you should obviously try to avoid complaints from customers where you can, you shouldn’t avoid or ignore them. Instead, it is important that you embrace customer complaintsand use them to your own advantage. If there is an aspect to your business that isn’t working and that your customers are complaining about, then you should consider making changes accordingly.

Starting your own courier service business can be a very profitable venture that allows you to be your own boss, and by being prepared you can make the most of this great opportunity.

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